Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Shipping time will be displayed on every product page with shipping price and tracking availability.
You can create an account on the account link or during checkkout
You can only change your shipping address before your order has been shipped. Use the live chat for faster response
There are tracking links on header and footer of the website which you can use to track your orders or you can use the link that you will receive in your inbox once the order is shipped out. (Please Note: If you didnt see the email, please check your spamfolder)
We use third-party payment platforms i.e PayPal & Stripe which are safest payment gateways
Sales tax is charged depending on the state rules or your country’s regulations if your importing.
We ship worldwide, if the product cannot be shipped to your country, it will automatically be removed from the cart.
If your products are shipped from one warehouse location, we can consolidate shipping package..
If you need to swap an item
Returns and Exchanges
Our return policy is simple for all sellers, 30 Day Free returns.
If you have received an wrong item, please contact us immediately for assistance
We have a 30 day return policy for damaged items.
If the product is shipped by Meeky Store, please use Meeky Store’s closest address from contact page. We have warehouses in USA, UK, Germany, Australia, China and South Africa.
Use livechat or our support page for support
Make sure to contact us as soon as you realize the mistake because once he order is shipped, we do not compensate for that because we use third-party shipping companies
Yes you can cancel or change an order within 12hrs
Yes you can pre-order sold out items, we usually restock or source out from reputable manufacturers.