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At Meeky Store, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Return Period: You have 60 days from the date of purchase of your product to return the product that is eligible for a return.
Eligibility: To be eligible for a return, the product must be:
If you have received a defective item, this item is eligible for a full refund or exchange after the verification process. Any claims after the return period will be treated as a warranty claim.
Upon receipt of your returned item, kindly note that the return process, which includes returns from Marketplace Sellers, may take up to two weeks for us to complete. Once the return processing is completed, it will take 7 to 14 business days for the refund to appear on your payment card statement or bank account.
The following items are not eligible for return or exchange if packaging is opened, or the item is used:
The following items are not eligible for return or exchange:
Payment Method | Refund Source |
---|---|
Credit Card/Debit Card | Credit Card/Debit Card |
Wallet | PayPal |
Gift Card | Gift Card |
Buy Now Pay Later | Buy Now Pay Later |
For opened or used products, a minimum restocking fee of 15% may be applied to cover handling and restocking costs.
If customers are discovered to abuse the return policy, engaging in excessive returns, returning items not in their original condition, or frequently canceling or refusing placed orders, Meeky Store retains the right to issue warnings, implement restrictions, refuse returns, suspend, block, and/or terminate the relevant customer accounts as deemed necessary.